This policy explains how Speech Academy Asia ("we", "us") handles personal information submitted through this franchise portal.
Information we collect
We collect information you submit through enquiry forms, the suitability assessment, appointment bookings and any documents you upload. This may include your name, email, mobile, country, preferred territory, financial-suitability responses and any messages you send us.
How we use it
We use this information solely to evaluate franchise enquiries, coordinate discovery calls, share relevant materials, and comply with our legal obligations. We do not sell your data.
Storage & security
Data is stored on secure infrastructure with row-level security policies. Restricted documents are served via signed, time-limited URLs. Access is limited to authorised administrators.
Retention
We retain enquiry information for as long as necessary to serve you, and thereafter as required by applicable law.
Your rights
You may request access, correction or deletion of your personal information at any time by emailing franchise@speechacademyasia.com.
Third-party services
The portal uses reputable third-party providers for hosting, authentication, email delivery and analytics. Each is bound by their own privacy commitments.
Changes
We may update this policy from time to time. Material changes will be communicated on this page.